Taking an Expended View of Customer to Construct Hotel Rating System
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چکیده
منابع مشابه
Taking an Expended View of Customer to Construct Hotel Rating System
An attention on leisure consciousness and related activities by Taiwan people also signifies an enhanced standard on service quality and demand satisfaction of tourism and leisure industry, in which a perception of customer satisfaction perceived by consumers in terms of appraisal dimension and measurement was gradually replaced by intangible accommodation experience or personalized service by ...
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ژورنال
عنوان ژورنال: International Business Research
سال: 2012
ISSN: 1913-9012,1913-9004
DOI: 10.5539/ibr.v5n4p12